Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Where does Sunnamusk ship to?
We offer worldwide shipping. Delivery times vary by region, with standard UK delivery typically taking 3-5 working days and international orders taking 7-14 working days.
Are your fragrances vegan and cruelty-free?
Yes, we are committed to ethical beauty. Our fragrance oils and perfumes are not tested on animals, and we strive to ensure our ingredients are vegan-friendly.
What is your return policy?
We accept returns on unopened and unused products within 14 days of purchase. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed or removed from their original cellophane wrapping.
How can I make my fragrance last longer?
For maximum longevity, apply your Sunnamusk fragrance to pulse points such as wrists, neck, and behind the ears. We also recommend layering with our matching scented body oils.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I get a sample before committing to a full bottle?
We offer discovery sets and sample sizes for many of our signature scents, allowing you to experience the notes on your skin before purchasing a full-sized bottle.